• Skip to main content
  • Skip to search
  • Skip to navigation
  • Skip to footer

Legal

Privacy Policy

Last updated: 1/15/2026

This privacy policy informs you about how Landhaus.com GmbH ("Landhaus.com", "we") processes your personal data within our platform for country house properties, vacation rentals, and interior inspiration. We comply with all requirements of the General Data Protection Regulation (GDPR) and applicable national data protection laws.

1. Data Controller

Landhaus.com GmbH Musterstraße 1 · 80333 Munich · Germany Email: datenschutz@landhaus.com · Phone: +49 (0)89 1234 567 0

2. Data Categories & Processing Purposes

2.1 Platform Usage

We process usage, device, and log data to provide, secure, and continuously improve our website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in a stable and secure platform).

2.2 Customer Accounts & Communication

During registration, we collect master data, contact information, and optional preferences to manage your user account, save favorites, and process inquiries. The legal basis is Art. 6(1)(b) GDPR (contract performance) or Art. 6(1)(a) GDPR (consent).

2.3 AI-Powered Services

For our AI-based recommendation system, chatbot interactions, and generative visualizations, we process entered preferences and interaction data. We use this information exclusively to provide the desired function and to improve our models. The legal basis is your consent under Art. 6(1)(a) GDPR.

2.4 Payment & Billing Data

For paid services (e.g., premium marketing, vacation home bookings), we process payment information through certified payment providers. The legal basis is Art. 6(1)(b) GDPR.

3. Recipients & International Transfers

We use modern infrastructure providers (e.g., Vercel, Supabase) that process data in the European Economic Area or - for transfers to third countries - on the basis of appropriate safeguards (EU Standard Contractual Clauses). A current list of our processors can be found in your account's Trust Center.

4. Data Retention

We store personal data only as long as necessary for the stated purposes or as required by law. User accounts can be deleted at any time; associated data will be removed except for legally required records.

5. Your Rights

  • Access to processed personal data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure ("right to be forgotten") under Art. 17 GDPR
  • Restriction of processing under Art. 18 GDPR
  • Objection to data processing for reasons relating to your particular situation (Art. 21 GDPR)
  • Data portability under Art. 20 GDPR
  • Lodge a complaint with the supervisory authority

6. Contact & Data Protection Officer

For data protection matters, you can reach our Data Protection Officer at datenschutz@landhaus.com. We typically respond to inquiries within 48 hours.